2023 U.S.-Booked Air Volume: $53 million
Primary U.S. Air Suppliers: American, Delta, United
Primary U.S. Hotel Suppliers: Hilton, Hyatt, Marriott,
Primary U.S. Car Rental Suppliers: Avis Budget, National/Enterprise
Global Online Booking Tool: SAP Concur
Primary Global Payment Supplier: American Express
Global Expense Tool Supplier: Workday
Global Travel Risk Management Supplier: Crisis24
Consolidated Global TMC: Amex GBT

Global professional services firm Aon’s U.S.-booked air volume grew to $53 million in 2023, up from $39 million in 2022. The company in 2023 reinforced its travel program’s global standards across all countries, including its travel policy.

Aon simplified travel processes in 2023 to enhance the user experience and create efficiencies and increase community engagement across multiple communication channels.

The firm continued its commitment to achieving net-zero emissions by 2030, and for its travel program advanced sustainable sourcing strategies with hotel and car rental suppliers and continued to invest in sustainable aviation fuel in a book-and-claim structure through Amex GBT’s Avelia project.

Aon in 2023 implemented a robust data and analytics platform to increase visibility and meaningful insights for stakeholders. Additionally, Aon’s travel and meetings team completely re-implemented its meetings and events program, rolling out global standards across systems, policy and processes.

Aon’s standardization and simplification initiatives for travel were spurred by a corporate-wide initiative called Aon United, which is designed to deliver value to Aon clients through more transparent and simplified structures and processes that accelerate innovation.

Aon is based in London, with 500 offices across 120 countries worldwide.