2023 U.S.-Booked Air Volume: $97.4 million
Global Online Booking Tool: Concur
Global Expense Supplier: Concur
Global Payment Supplier: Bank of America
Global Risk Management Provider: ISOS
Consolidated Global TMC: CWT
U.S.-based energy giant Chevron had $97.4 million in U.S.-originating air volume in 2023, a 28 percent increase over the previous year. The increase in travel was the result of a full return to pre-pandemic travel behavior in 2023 following a return-to-office program that was implemented in 2022. Chevron reported $297.9 million in companywide T&E in 2023.
The company completed a request for proposals for its hotel program in 2023, while continuing to increase use of online and mobile booking tools. It also completed a regional airline and ground transportation and rideshare sourcing arrangement.
Chevron also participated in pilot programs for developing and scaling New Distribution Capability content through legacy suppliers.
The company aims to reduce carbon intensity of travel operations, and in 2023 developed a measurement protocol for its travel program. Regarding technology, Chevron made sourcing decisions on travel analytics and data consolidation tools.
Among its 2024 goals, the company plans to improve its technology offerings to access NDC content and improve the traveler experience, while adopting AI to write summaries of travel spending trends. Chevron also plans to participate in AI development efforts for airline and hotel sourcing.
On the negotiation front, Chevron plans to complete a hotel RFP with increased rate offerings, expand meetings and events management strategies to international locations and source global airline and ground transportation contracts.
Chevron continues to influence ground transportation providers in the integration of five-star crash-rated vehicles into their fleets.