2023 U.S.-Booked Air Volume: $300.9 million
2023 U.S. T&E: $1.17 billion
Primary U.S. Air Suppliers: American, Delta, United
Primary U.S. Hotel Suppliers: Hilton, Hyatt, Marriott
Primary U.S. Car Rental Suppliers: Avis Budget, Hertz
Primary U.S. Online Booking Tool: GetThere
Primary Global Payment Supplier: American Express
Primary U.S. Expense Supplier: SAP
Global Travel Risk Management Supplier: ISOS
Consolidated U.S. TMC: BCD Travel
Travel volume for professional services firm Deloitte continued its upward trajectory in 2023, albeit at a slower pace than the previous year, which saw a six-fold increase. U.S.-booked air spending increased $52.6 million to $300.9 million last year.
In a disruptive environment, Deloitte’s travel management team continues to evaluate the potential impact of new technology capabilities. This includes navigating New Distribution Capability content, which the company recently integrated into its program.
Deloitte has also invested in improving educational resources for travelers and has extended services and support for those with accessibility needs.
While sourcing and supplier negotiations remain the crux of procurement, the firm has sharpened its focus on sustainability and is now evaluating suppliers based on their carbon emissions reduction commitments in order to reach its own science-based targets.
According to the goals outlined in the firm’s WorldClimate initiative, Deloitte aims to reduce Scope 3 greenhouse gas emissions from business travel by 50 percent per full-time employee by 2030 from a 2019 base year.
In addition to reducing emissions on trips, Deloitte continues to support sustainable aviation fuel usage through investments with multiple airlines across North America plus a recent expansion to Australia with Qantas.