2023 U.S.-Booked Air Volume: $130 million
Primary Air Suppliers: American, Delta, United
Primary Hotel Suppliers: Hilton, Hyatt, Marriott
Primary Car Rental Suppliers: Hertz, National
Primary U.S. Online Booking Tool: SAP Concur
Primary Global Online Booking Tool: SAP Concur
Global Expense Management Supplier: SAP Concur
Global Payment Supplier: American Express
Global Risk Management Supplier: ISOS
Consolidated Global TMC: Amex GBT
Professional services organization EY’s U.S.-booked air volume declined slightly in 2023 to $130 million, down from $138.6 million in 2022. While this is expected to bounce back in 2024 to an estimated $144.7 million, the company does not expect it will ever return to pre-pandemic volumes, which peaked at $342.7 million.
Many of the most recent updates to EY’s travel program have centered around reducing the environmental impact of its business travel activity. Notably, the firm changed its travel policy to eliminate one-day trips and, together with IBM, built the Sustainable Travel Approval Tool—"STAT"—which highlights trip-specific carbon emissions and encourages travelers to switch from air to rail, when rail is a viable option. The pre-trip approval automation, now live in 57 countries, also communicates emissions-related data in relatable rather than abstract terms.
EY has reduced business travel emissions by 59 percent compared to its 2019 baseline. Its emissions from business travel in fiscal year 2023 were 395,000 metric tons of carbon dioxide equivalent, around half of its overall emissions (777,000 metric tons), and were down from 952,000 metric tons in fiscal year 2019, when business travel contributed 70 percent of EY’s overall emissions.
Moving into 2024, EY’s travel program innovation will continue to focus on supporting its goal to achieve net-zero GHG emissions by 2025. The travel team intends to work with an increasing number of suppliers with emissions reduction strategies supported by the Science Based Targets initiative.