2023 U.S.-Booked Air Volume: $50 million
Consolidated Global TMC: Amex GBT
BTN estimates that American multinational finance company
Morgan Stanley had $50 million in U.S.-originating air travel spend in 2023, up
from the year prior.
The Morgan Stanley travel program has developed an internal
travel chatbot, which it rolled out and worked to enhance in 2023. Ultimately,
it has plans to enable conversational search and bookings through an artificial
intelligence-enhanced chatbot.
Morgan Stanley’s 2023 net revenue was $54.1 billion, up from
$53.7 billion in 2022. The company at the end of 2023 had about 80,000
employees across 42 countries, down from about 82,000 one year prior.