2023 U.S.-Booked Air Volume: $51.7 million
Primary Air Suppliers: American, Delta
Primary Hotel Suppliers: Hilton, IHG, Marriott
Primary Car Rental Suppliers: Hertz, National
Primary U.S. Online Booking Tool: Deem
Primary U.S. Payment Supplier: American Express
Primary U.S. Expense Supplier: Chrome River
Primary U.S. Travel Risk Management Supplier: ISOS
Consolidated U.S. TMC: FCM

Toyota Motor North America’s U.S.-booked air travel volume in 2023 grew nearly $14 million to $51.7 million in 2023. About 86 percent of that volume was booked via online booking tool Deem, owned by Travelport.

Toyota renewed its airline agreements in 2023. It also enhanced its international travel compliance system, which it implemented the year before. The system was built to automate workflows for immigration, tax, trade facilitation and security requirements.

Toyota worked this year to enable New Distribution Capability content and improve its travel booking processes for non-profiled travelers. The company is an early mover to Deem’s new interface, participating in user interviews and providing feedback to the product team. It is working to ensure business travel carbon reporting aligns with new regulatory standards in the European Union and is recalculating historic segments based on advanced methodology.

Toyota Motor North America is a fully owned subsidiary of Japan-based Toyota Motor Corporation. TMNA reported 2023 year-end sales of 2.25 million vehicles, a 6.6 percent increase by volume and 7 percent increase on a daily selling rate basis compared to 2022. Sales of more than 657,000 electrified vehicles accounted for about 29 percent of its total 2023 sales volume.

FCM is Toyota Motor North America’s consolidated travel management company. The vehicle manufacturing company does not have a consolidated agency outside the United States.