Interviews

Sabre on Sept. 24 announced it had partnered with Google and was using Google's "travel impact model" to measure past carbon emissions. Sabre used the model to measure its 2023 emissions from business travel. BTN's Donna M. Airoldi spoke with Sabre global sustainability director Jessica Matthias about the company's... Keep Reading

Sabre has had a flurry of announcements on new carriers and partners for New Distribution Capability content. Has that translated to a growth in NDC bookings?... Keep Reading

Amex GBT aims to rebrand from a "legacy" travel management company to a "software and service company," focusing on technology and sustainability efforts, while maintaining a strong human element in customer service.... Keep Reading

Managed travel visionary and Madrona Ventures Group managing director Steve Singh talks with 5Qs guest host and BTN executive editor Michael B. Baker about his current investments with Spotnana, Troop, Center and Direct Travel... Keep Reading

Travelport in recent years has evolved its product offering, acquiring online booking tool Deem and launching Travelport Plus, while working with airlines to distribute NDC content. Travelport CEO Greg Webb spoke with BTN managing editor Chris Davis about the company's efforts to simplify what he considers a business travel... Keep Reading

Travel tech supplier Serko, along with its Zeno travel and expense platform, has been building a customer base both among large enterprise travel programs and, via its relationship with Booking.com for Business, SMEs. Serko co-founder and CEO Darrin Grafton spoke with BTN's Michael B. Baker about how Serko is making inroads... Keep Reading

The Global Hotel Alliance network of independent hotels, founded 20 years ago, in recent years has continues to grow, adding properties throughout the world and reaching a new peak in 2023 in bookings under its GHA Discovery loyalty program. GHA CEO Chris Hartley spoke with BTN about the state of the network, business travel... Keep Reading

With its looming acquisition by American Express Global Business Travel, CWT is maintaining a "business-as-usual" attitude in its operations and development. CWT chief customer officer Nick Vournakis spoke with BTN's Michael B. Baker about how CWT is preparing for the acquisition as well as its ongoing initiatives in AI,... Keep Reading

BCD Meetings & Events rolled out a three-year strategic plan last month that centers around attendee experience, engagement and providing streamlined meetings processes and intelligence.... Keep Reading

Best Western parent BWH Hotels in recent years has launched several brands in an effort to expand the company's offerings throughout the levels of service tiers as well as throughout the world, CEO Larry Cuculic told BTN, but added the development market has pushed the company to focus on its core Best Western brands. Cuculic... Keep Reading